Returns Help

Need help with your return?

This service handles the collection and processing of your returned parcel. For questions about your order, refund status, or return eligibility, please contact the retailer/brand you purchased from directly — they'll have the most up-to-date information on your specific order.

If you have an issue with your Royal Mail returns label, tracking, or the physical parcel itself, contact us at returns@wavefulfil.com and we'll be happy to help.