Services

DTC Order Fulfilment: 

We specialise in direct-to-consumer (DTC) fulfilment, helping brands deliver a seamless customer experience from checkout to delivery. Whether you're shipping 10 or 10,000 orders a month, we handle storage, picking, packing, and dispatch with accuracy and care. With real-time tracking and integration with your online store, your customers stay informed — and your brand stays protected.

B2B Orders:

From wholesale shipments to retail distribution, our B2B fulfilment service ensures your bulk orders are processed efficiently and delivered on time. We manage the complexities of large-scale orders, including palletisation, labelling, and compliance with retailer requirements. Our team works closely with your business to meet delivery deadlines and maintain professional service standards across every touchpoint.

Returns Processing:

Returns are a key part of the customer experience — and we make them easy for both you and your customers. Our returns management service includes inspection, restocking, repackaging, or disposal, depending on your needs. We help reduce friction, minimise losses, and keep your inventory accurate, while offering a straightforward return process that builds trust in your brand.

Packaging:

Presentation matters. That’s why we offer custom packaging solutions that reflect your brand’s identity and protect your products in transit. From eco-friendly materials to branded inserts, we work with you to develop a packaging approach that’s cost-effective, practical, and memorable. Whether you're shipping luxury items or everyday essentials, your packaging speaks for you — we make sure it says the right thing.

Amazon/eBay/TikTok:

We support sellers across Amazon, eBay, TikTok Shop, and other platforms with fast, compliant fulfilment. From barcode scanning and FBA prep to same-day dispatch, we understand the rules — and the pressure — of multichannel selling. Our systems integrate with your storefronts to ensure accurate inventory, real-time updates, and stress-free scaling.

Kitting/Prep:

Need to bundle products, add inserts, or prepare inventory for retail or influencer campaigns? Our kitting and prep service is flexible and efficient. We handle assembly, labelling, and quality checks to ensure every order leaves our warehouse looking professional and consistent. Whether it’s subscription boxes, launch kits, or retail prep, we’re here to make it happen exactly as you envisioned.